Why zune wont sync

I tried everything on the message boards, nothing won't work I am hooked up wireless I went into administrative tools restarted everything Zune related nothing is working please advise. My device wont let me sync or update or even down load music so what could be the issue i tryed everything and nothing seems to work. Fix Your Stuff Community Store. Back Answers Index. Ciara Cortes Rep: 13 1 1. View the answer I have this problem too Subscribed to new answers.

Is this a good question? Yes No. Voted Undo. Score 1. Chosen Solution. Majesty Rep: The player restarts into Recovery mode and must be reconnected to the Zune Software to reinstall the player firmware content is not erased.

Plugging and unplugging the device rarely fixes the problem. Like your PC, the Zune requires firmware updates for stability. It is possible that a connection problem stems from update failure rather than user error. Power down the Zune using the manufacturers instructions.

Do not simply put the Zune into "Stand By" mode as this does not turn off the power to the Zune. Connect one end of the USB 2. Connect the other end of the data cable to a USB port on your computer. Use a dedicated USB port for the connection when one is available to avoid instability in the device. Power up your Zune device using your model's instructions. Zune models differ in how they can be turned on and off.

Double-click the Zune software icon located on your desktop. Opening the Zune software will allow the device to connect to your computer. Without the software running the Zune will seem unresponsive and display the "Connect Zune to your PC" error message infinitely. Update your Zune using the latest firmware from Microsoft when the device will not connect to your PC.