You can also see this information at the service alerts section of their main website. Passengers should note that Megabus charges fees to their changed reservation.
However, the fees vary on the time of your reservation:. Another thing to remember is if your last bus ticket price is lower than the new one, a fare difference will be applied. Email: [email protected]. Although cancellation or requesting refunds in Megabus is not possible, their trade reservation service is so much help as you know that your ticket will not be wasted.
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I am in a high risk group with diabetes and my age is My dr. Could you give me a Redemption Code with a Value to schedule a future trip?
Due to this Pandemic and not knowing when traveling will be safe again, Mega Bus needs to refund those trips that were made before all this occurred. I will never book with them again. They gave me 6 redemption codes to use and now they saying i can only use one at a time. Send an e-mail to enquiries megabus. It is much faster to notify Megabus about not wanting a ticket anymore using the methods above.
These are also faster ways to make amendments if you need to change to another journey. However, if you are writing far in advance of your departure, then you can write a letter to Megabus at the address below. If you are trying to amend a booking and there is a price difference, they may not accept this as they will need to take payment for it by card. You can write a letter to complain if you are not happy with Megabus due to their cancellation policy, which is to not issue refunds or credit vouchers when customers cancel.
Customer Services megabus. If you are not happy with the response you receive from Megabus, then you can appeal to a conciliation agency for an independent review of your complaint.
The contact details will be different depending on which UK country you are living in. There is no way to request a refund on the company's website, but you can try contacting them through other channels and request a refund for your trip. Some of your options are:. You can try any of these methods to attempt to reach Megabus and ask for a refund. But if you want to get your money back, DoNotPay can help with that. DoNotPay is your virtual assistant, and it will help you request a refund from Megabus.
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If you can't reach Megabus in any other way, or they refuse to issue a refund, DoNotPay can help you sue the company in small claims court. This app is your virtual legal assistant and will prepare all the paperwork and the script you need to use in court.
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